imagicstore.in
Return, Refund and cancellation Policy
Thank you for shopping at imagicstore.in! We understand that sometimes you may need to return an item. We aim to make the return process easy and convenient for you.
Eligibility for Returns
- You can return items within 1 day of delivery. Unfortunately, returns will not be accepted after 1 day.
- Items must be returned in their original, unused, and undamaged condition, with all tags and labels attached.
- Items purchased on sale or with a discount code can only be returned for a refund in the form of store credit.
Items that are not eligible for return or refund:
- Items that have been used or damaged
- Items that are missing tags or labels
- Items that are specifically mentioned as non-returnable on the product page
Return Process
- To initiate a return, please contact our customer service team within 1 day of receiving your order by emailing or calling us.
- Our customer service team will provide guidance on how to return your item.
- Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria mentioned above.
- If your return is approved, we will process your refund according to your original payment method within 5 business day.
Refunds
- Refunds will be processed within 5 business days of receiving your returned item.
- Refunds will be issued to the original payment method used for the purchase.
- Please note that it may take some additional time for the refund to reflect in your account, depending on your bank’s processing time.
Return Shipping Costs
You will be responsible for the cost of shipping the returned item back to imagicstore.in.
Exchange
We currently do not offer exchanges. If you would like a different item, you will need to return your original item and place a new order.
Order Cancellation
Customer can cancel order before product shipped, once product shipped customer can not cancel order instead they can return product after delivery and get refund
Contact Us
If you have any questions about our return and refund policy, please contact us:
- Email: imagicphotoclub@gmail.com
- Phone: +91-6355443836 / 8460886769
We appreciate your understanding and cooperation.